Home → Customer Self-Service → Teams → Resetting your Teams PIN for Audio Conferencing

7.16. Resetting your Teams PIN for Audio Conferencing

Details

This Document will provide details on how to reset your Teams PIN for audio conferencing

1. Go to https://mysettings.lync.com/pstnconferencing

2. If you haven't recently logged in to Microsoft Office 365, you may be prompted to sign in.

3. The Audio Conferencing page appears. Click or tap the Reset PIN button.

4. If successful, you are given a new five-digit Teams PIN with the message "Your changes have been saved successfully." Note your new Teams PIN.

Joining Your Meeting Using Your Teams PIN

Now that you have your new Teams PIN, you're ready to join your class session/meeting with it.

6. Locate your online class session/meeting details in a calendar item or sent email. Note the call-in audio conference number and the Conference ID.

7. Call the audio conference phone number. An automated voice welcomes you to the Audio Conferencing Center.

8. From your phone, enter the Conference ID followed by the # pound sign.

9. The automated voice will say "If you are meeting organizer, press star now." Press * star. You will be prompted to enter your five-digit Teams PIN followed by the # pound sign.

10. The automated voice will announce "You are now joining the meeting as the leader." You have successfully joined the audio conference as the meeting organizer.

Questions?

Please contact the IT Services Help Desk for questions about Microsoft Teams.