Home → Customer Self-Service → Remote User Issues (VPN included) → Remote Work Access without VPN

2.3. Remote Work Access without VPN

Details

This document will provide the details on the ability to work from home using your own personal computer, or a recently checked out laptop from your campus

Email, Word, Excel, etc...

At this time, everyone has access to the full suite of tools offered through O365. This means you can access your email and full set of Office products via web browser by simply going to https://office.com and signing in using your Concorde user credentials

Once successfully signed in you should see something similar to the following

Selecting Outlook will open your Concorde email directly in the web browser. You can also
access OneDrive and Teams from here. Note: as part of our O365
subscription, you can download the latest version of the Office suite to your own personal devices
by clicking on "Install Office". This is not required but is available in case you prefer to work on the desktop versions of the Office suite.
You have up to 5 downloads for yourself or your family members at no charge to you while you are employed at Concorde. 

 

Nexus and Connect

You can access these core applications by pointing a web browser to https://ctx.concorde.edu

Sign in using your Concorde credentials (do not use the @concorde.edu as part of the username or it will fail)

When you see the following, simply select "Use light version" in the blue text

Once logged in select Apps

You should then see an option to access CampusNexus Student (depending on your access you may see different apps available)

CampusNexus Student

If needing to copy/paste when using CNEX you will need to use the website clipboard to copy
and paste. To use the clipboard, click on the circle in the middle of the screen, then "open clipboard"

Files Shares

Unfortunately, for security purposes we cannot provide access to network shares for remote
access via personal devices. If you currently have a Concorde issued laptop with VPN you may
continue to access file shares as you have been. Please use OneDrive to save and access
documents/files if using a personal device. This provides the most flexibility as these
documents/files are accessible at work and remotely when utilizing OneDrive capabilities.

Other issues

If you are having issues opening any apps, first try logging out then back in. Once you have
logged back in launch the "Note Pad" before CNEX. This helps solve connection issues by
establishing a connection with the Citrix server before authenticating with Campus.

If you need assistance or are having any other issues, please create a HelpSpot ticket by emailing
HelpSpot@concorde.edu and include the details of your issue as well as a convenient phone number where we can reach out and
assist.