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6.1. Add eFax Mailbox to Outlook App

Details

This Document will provide details on how to add an approved eFax mailbox to your Outlook desktop app

     *EFax mailboxes should always start with SMBX- then followed by the name, then the campus code i.e. SMBX-ITHELP55 (not a real mailbox, please do not try to add this).

1. Launch the Outlook Desktop app on your PC and then select “File” on the top left

2. By default, it should open on the “Info” tab, please select “Account Settings”, then select “Account Settings” again from the drop-down menu

3. By default, it should open to the “Email” tab, please select “Change” on this tab (icon should be a hand with a letter in it)

4. New popup should appear, please select “More Settings”

5. By default, it should open on the “General” tab, please select the “Advanced” tab to switch to that one

6. To the right of “Mailboxes” you should see an option to “Add…”, please select that

7.  A new popup should appear that states “Add mailbox”. Please type in the eFax name here

8. Once you have the EFax mailbox name typed out, please select “OK” under the name

9. Select “Apply” at the bottom right of the Microsoft Exchange popup, then click on “OK” to close the popup

10. On the Exchange Account Settings popup, please select “Next” at the bottom right, then hit “Done” to finish adding the eFax mailbox

11. On the last popup, you can now select “close” at the bottom right to return to your normal Outlook email

12. eFax mailbox should now appear in your Outlook under your current inbox (may have to scroll down to see it)